PRIVACY POLICY

Last updated: September 2026

The Factory respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how information may be collected and processed when you visit or interact with our website.

1. Information We May Collect

When you use our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, pages visited and general website usage information.

If you contact The Factory by email, we may also receive the personal information you choose to provide, such as your name, email address and the contents of your message.

We do not ask visitors to provide sensitive personal information through this website.

2. How We Use Your Information

Personal information may be processed for the following purposes:

To respond to enquiries and communications.
To operate, maintain and improve the website.
To ensure the security and proper functioning of the website.
To comply with applicable legal obligations.

We do not sell your personal information.

3. Legal Basis for Processing

Where applicable, personal data is processed in accordance with the General Data Protection Regulation (GDPR) and applicable Spanish data protection legislation.

Depending on the circumstances, processing may be based on your consent, our legitimate interests, the need to respond to a request made by you or compliance with a legal obligation.

4. Data Retention

Personal data will only be retained for as long as reasonably necessary for the purpose for which it was collected or as required by applicable law.

Messages and enquiries may be retained for the time necessary to respond and manage any related communication.

5. Third-Party Services

Our website is created and hosted using Wix and may use third-party services necessary for its operation.

The website may also contain or integrate services such as Google Maps and links to social networks, ROMEO, partner websites and other external platforms.

When you interact with third-party services, those providers may process information according to their own privacy policies. The Factory does not control the privacy practices of independent third-party websites or services.

6. Cookies

This website may use cookies and similar technologies necessary for its operation and, where applicable, for functionality, analytics or third-party services.

Where consent is legally required, non-essential cookies will only be used after you have provided the appropriate consent.

More information about cookies and your available choices may be provided through the website's cookie settings or Cookie Policy.

7. Data Security

Reasonable technical and organisational measures are used to help protect personal information against unauthorised access, loss, misuse or alteration.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Your Data Protection Rights

Under applicable data protection law, you may have the right to:

Access your personal data.
Request correction of inaccurate personal data.
Request deletion of your personal data.
Request restriction of processing.
Object to certain processing.
Request data portability where applicable.
Withdraw consent where processing is based on consent.

You also have the right to lodge a complaint with the competent data protection authority.

9. External Links

Our website may contain links to third-party websites. Once you leave our website, the processing of your information by those websites is governed by their own privacy policies and practices.

10. Changes to This Privacy Policy

This Privacy Policy may be updated when necessary. The latest version will always be published on this page.

11. Contact

For questions regarding this Privacy Policy or to exercise your data protection rights, please contact The Factory using the contact option provided on this website.